We prefer email but for quicker response you can always call 813-382-8688.
Discount codes cannot be applied to an order after the order has been placed.
Orders are shipped usually within 24-36 hours. Please do not include holidays or weekends. We cannot add to orders once they are placed.
All orders left for pickup over 30 days will be restocked at the cost of the order.
Out of Stock Items:
Items that are out of stock can be refunded at the discretion of JPI Blanks to fulfill the order faster. The items will be refunded once the product is shipped.
We cannot change addresses in the system once the order has been completed. Please make sure you provide the correct address. Orders are shipped through USPS or UPS. We are not responsible for packages that show delivered through tracking. We are not responsible for lost or stolen packages. Please contact us if you are missing a package and we will work with USPS or UPS to find out why the package is missing. If a package shows delivered we cannot reship or refund that order.
If a package is returned to us due to an incorrect address or it being undeliverable with the address you provided, we will invoice for a new shipping charge. Once the invoice is paid the package will be resent to the new address provided. If you choose not to have it resent and choose to cancel the order you will be refunded minus a 10 percent restocking fee and minus the shipping paid.
Before you return something for the wrong color please understand that computer screen resolutions may vary in color. We do sell a book with all the different vinyl colors that we sell to compare the colors. We do not accept returns once an order has been shipped for vinyl, apparel, bags, or any other kind of totes due to the nature of the product. Please email email@example.com for more information. If the order is damaged and needs to be replaced we reserve the right to pay for the product to be shipped back before a new package is resent.
Any order that is cancelled after 24 hours of it being placed will be charged a 10% cancellation fee of the total order amount.