We prefer email but for quicker response you can always call 813-382-8688.
Orders are shipped within 1-5 business days. Please do not include holidays or weekends. We cannot add to orders once they are placed. Orders will be received within approximately 1-5 business days after the order has been shipped.
Flash Sales can extend the processing times up to 10 business days.
All orders left for pickup over 30 days will be restocked at the cost of the order.
Out of Stock Items:
Items that are out of stock can be refunded at the discretion of JPI Blanks to fulfill the order faster. The items will be refunded once the product is shipped.
We cannot change addresses in the system once the order has been completed. Please make sure you provide the correct address. Orders are shipped through USPS or UPS within 1-5 business days. We are not responsible for packages that show delivered through tracking. We are not responsible for lost or stolen packages. Please contact us if you are missing a package and we will work with USPS or UPS to find out why the package is missing. If a package shows delivered we cannot reship or refund that order.
If a package is returned to us due to an incorrect address or it being undeliverable with the address you provided, we will invoice for a new shipping charge. Once the invoice is paid the package will be resent to the new address provided. If you choose not to have it resent and choose to cancel the order you will be refunded minus a 10 percent restocking fee minus and shipping paid.
We will not replace or refund any damaged, or bad vinyl until we have received that vinyl back in its entirety with the label that we have provided you, failure to return the product within 5 days once the return label has been emailed will result in no refund or replaced material. Orders cannot be returned after 5 days past the delivery date. Please inspect all packages within the first 5 days past the delivery date for any missing items or discrepancies. A return label will not be provided. After this time we will not replace or refund any items in the order. You will not receive the shipping amount that was paid on the original invoice as it was used to purchase the original shipping label. If the order contained free shipping the refund will be minus the shipping charge for the label that was created. If a return label is provided for damaged orders, the product must be returned within 5 business days of the date the return label was created and will be subject to a restocking fee of 10%. We do not accept returns for apparel, bags, or any other kind of totes due to the nature of the product. Please email firstname.lastname@example.org for more information. If the order is damaged and needs to be replaced we reserve the right to pay for the product to be shipped back before a new package is resent.
Any order that is cancelled after 24 hours of it being placed will be charged a 10% cancellation fee of the total order amount.